15 Key Website Tracking Questions
How can you improve your numbers? What needs to be changed to improve your numbers? How can you tweak, Monitor, record, and analyze everything?
1. How much is your cost per sale?
2. What is your best performing keyword phrase? Why?
3. What sales copy is working best? Why?
4. How much does it cost you for one opt-in subscriber?
5. What percentage of customers purchase your upsell?
6. How many people who sign up for your newsletter end up customers?
7. How many visitors opt-in to your list? What percentage?
8. How many returns are you getting? Why?
9. What kind of feedback are you getting?
10. Have you used that feedback to improve your site or product?
11. What path are your visitors taking through your site? Is that the one you intended?
12. What page do most people exit on? Why?
13. How many people click on your order link but don?t end up placing orders?
14. What technical problems are your customers having? Can you do something to prevent those problems again?
15. What questions are you getting about your product?
Try to incorporate the answers into your sales copy. Most likely many of your visitors have those same questions. Tweak your sales process based on your findings. Use this information to improve your product, site, and sales process. Be careful to only implement those changes that are logical to you or that you are receiving over and over. Don’t implement something that only one person mentioned or that makes no sense to you. In other words, use your judgment.
If a visitor happens to run through two variables, let me give you an example; If you were testing keywords from PPC traffic and also the pulling power of certain articles, you’ll run into problems if you use only one tracking program. In other words, you might run into a problem if a visitor came to your site through a certain keyword, opted into your list, and then purchased through the link on one of your email messages. The sale would only get counted for to the email article. To avoid this problem, use several tracking programs each with a different purpose so that there will be no overlap.
Abe Cherian
CEO, Multiple Stream Media, LLC.









